Effective Date: 11 December 2024
Welcome to Frostmine! At Frostmine ("we", "our", "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, and disclose information about you when you use our cloud mining platform (the "Platform"). By accessing or using the Platform, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information from our users:
- Personal Information: This includes your name, email address, payment details, and any other information you provide when creating an account or using the Platform.
- Usage Data: This includes information about your interactions with the Platform, such as IP addresses, browser types, device details, and other technical data.
- Cookies and Tracking Data: Frostmine uses cookies and similar tracking technologies to monitor Platform activity and improve your experience.
2. How We Use Your Information
The information we collect is used to:
- Provide and maintain the Platform, ensuring its functionality and security.
- Process transactions, including payments and account management.
- Communicate with you about your account, Platform updates, or support requests.
- Analyze user behavior to enhance and personalize your experience.
- Comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third-party vendors who assist in payment processing, data analytics, and Platform operations.
- Legal Authorities: When required by law or to protect our legal rights, we may disclose your information.
4. Data Security
Frostmine employs industry-standard measures to protect your information from unauthorized access, misuse, or disclosure. However, please note that no method of data transmission or storage is 100% secure.
5. Your Rights
As a user, you have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your data, subject to legal obligations.
- Opt out of marketing communications at any time.
6. International Data Transfers
Your information may be transferred to and stored on servers outside of your country of residence, including regions with different data protection laws. By using our Platform, you consent to such transfers.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be posted here with the "Effective Date" updated accordingly. Please review this page regularly to stay informed.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, feel free to contact us at support@frostmine.com.
